Frequently Asked Questions

 What happens with my donation?


Does it go into a home built by Habitat? Material donations are not used in Habitat-built homes. Instead, our ReStore sells them at low-cost to the public. The ReStore generates a valuable revenue stream that enables Habitat for Humanity Maui to build more decent, affordable housing for hard-working, low-income families. Your donation not only helps support the construction of Habitat homes, it also helps reduce the costs of home-improvement for other homeowners in the community. Your donation also keeps usable materials out of our overburdened landfill.

 Does the ReStore repair donated items and materials?

 Unfortunately, we currently do not have the resources to repair or touch up items, which is why we can only accept lightly used donations that are in good, working condition.

Can the ReStore pick up donations that are inside my home?

No. Our insurance policy prevents our staff and volunteers from entering houses for the purpose of picking up material donations. All donations must be left outside in an area easily accessible for pickup or in a garage. We apologize for any inconvenience.

How do I count my donation as a tax deduction if I have scheduled a pickup?

Our drivers will provide you with the necessary paperwork when they come to pick up your donation. If you are unable to be present for your pickup, please let us know in advance an appropriate place to put the receipt at the pickup location. Legally, Habitat cannot appraise your donation(s), so all donors must fill out an estimated value for their donation(s) on the receipt. Please keep in mind that you are required by law to fill out IRS Form 8283 for any donation you value at $500 or more. Any donation with a total value of $5,000 or more must also be professionally appraised.

Is there a fee to have my donation picked up?

Yes, a non-refundable charge of $10 per residential pickup which will help us cover transportation costs. The more we save on costs, the more we can do for low-income families in Maui County! You are most welcome to drop off your donation at our ReStore location, Monday through Saturday from 9 am until 4 pm.

How will my pickup fee be collected?

Your fee will be collected at the time of scheduling. We will do our best to remind you of your pickup date. You may be able to include this fee as part of your donation.