If you are seeking an opportunity that combines great experience with a passion for helping others, join the Habitat Maui team and help families build homes, communities and hope!
We are currently looking for a full time Family Services Manager and a Construction Project Manager. See job descriptions below.
email your resume to firstname.lastname@example.org
Family Services Manager
Accountable to: Executive Director
This position will manage the affiliate’s Family Services procedures for the support of current homeowners, review and prepare files for potential homeowners, help potential homeowners prepare for homeownership and assure the repayment of the mortgage issued by Habitat. The Family Services Manager will work with the Homeowner Education Manager to assist in implementing Financial Education throughout the community. The Family Services Manager will also be the initial point of contact for all renovation and repairs projects.
The Family Services Manager is the coordinator between Habitat and partner families. This position will supervise and coordinate the work of the Family Support Committee and the Family Selection Committee while working to assist in enriching volunteer opportunities along with helping to nurture the homeowner.
New Homeowner Candidate
- Implementation of the Family Services Policy as adopted by the Board of Directors consistent with current procedures. This includes but is not limited to determining initial eligibility for homeownership, requesting sensitive financial documents, and preparing denial and acceptance letters
- Meet with the pre-qualified and potential homeowners to explain their credit report and what they can do to strengthen their chance of being accepted or to get final approval in the homeowner program. Work with families that have been denied so that they become eligible to reapply
- Train and accompany the Family Selection committee members to go on home visits in accordance with HHM guidelines
- Maintain homeowner files
- Follow through with homeowner to assure:
- completion of required down payment deposits in a timely manner
- completion of sweat equity hours
- timely resolutions of all other conditions set and agreed to at the time of acceptance
- Provide staff support to Family Support Committee and Family Selection Committee, including scheduling, coordinating and attending committee meetings
- Assist in overseeing the educational component of the homeowner education and homeowner maintenance classes
- Research, apply, obtain and manage down payment assistance and related grants
- Accumulate required documentation as the homeowner earns sweat equity hours and submits funds in a timely manner
- Responsible for assuring the affiliate and homeowners are fully prepared for closing and that all materials submitted for the closing procedures have been submitted in the proper timeline
- May attend closings along with the Executive Director and the partner family
- Assist HUD certified counselor to maintain a curriculum for Homeowner Education classes
- Assist HUD certified counselor to hold Homeowner Education classes for potential Habitat Partner Families and the public at large
- Assist HUD certified counselor to conduct individual counseling as needed
- Maintain adequate reporting methods to account for the number of classes given, the demographics of those who attend the classes and do follow up with all those who attend the classes
- Review the monthly payment schedule for current mortgage holders to determine who is delinquent
- Contact families with delinquency to assure immediate payment
- Working with families who are seriously delinquent to develop a reasonable payment plan and to submit the proposed plan for approval to the Executive Director
Family Services Project Management
- Coordinate Habitat Maui Projects between the different departments with regards specifically to the families
- Be the liaison on each program between the past, present, and future family partners
- Assist various Habitat employees, both within and outside of our affiliate, in report creation and data mining
Other duties as necessary to assure the fulfillment of the mission of Habitat for Humanity Maui.
- Strong leadership skills.
- Excellent verbal and written communication skills (public speaking is required)
- Ability to manage details
- Experience with MS Office programs both as standalone products and using the Google Suite of programs with a strong emphasis on Excel/Google Sheets
- Experience in coordinating in a volunteer environment
- Able to deal well with stressful situations and a wide variety of people
- Organized and efficient, with attention to detail and follow through
- Patient teacher with strong delegation skills
- Reliable, honest, able to maintain confidentiality
- Belief in team approach to work environment and able to commit to the mission of Habitat
- Knowledge in basic homeownership ideals and vocabulary (escrow, mortgage, etc.) a plus
Construction Project Manager
Accountable to: Executive Director and Construction Supervisor
Communication with: Executive Director and Community Relations Director
- Supervise construction activity on a Habitat worksite
- Make contact with the Construction Supervisor once day a week prior to workdays to find out what job site will be worked at and what specific tasks need to be accomplished
- During this meeting be prepared to review tasks for the work-day and request specific materials and equipment you would like to have available. Also, ascertain necessary keys to access the project. On this day you may be asked to pick up materials
- Be on site 1/2 hour before volunteers are to arrive to familiarize yourself with the project. Prepare materials and equipment to ensure a prepared workday/evening.
- Hold Morning Meeting with all volunteers prior to the start of the work day. Discuss safety and projects for the day and lead moment of silence.
- Assign tool control individual who will monitor the sign in and sign out of tools.
- Assign volunteers to specific tasks; provide them with tools and materials to complete the task. Deal tactfully with questions and concerns. Involve everyone and move them on to other tasks as they are completed.
- Announce when clean-up time has come and supervise the clean-up of the site. Put away tools and materials, lock doors, shut off lights and water, protect from inclement weather. Account for all tools on the inventory list.
- Notify the Construction Supervisor of the day’s events
- Once a month Construction Committee meetings to update committee on progress of house
- Sound understanding of Habitat philosophy
- Working knowledge of residential construction principles
- Willingness to do something good for the community with dedicated
- Patience to explain and teach various skills
- Ability to ask for help when problems occur