Habitat for Humanity Maui

WE’RE HIRING! Join our ReStore team and make a difference!


December 29, 2021

If you are seeking an opportunity that combines great experience with a passion for helping others, join the Habitat Maui team. Help build homes, communities and hope!

We are hiring for the following positions:
ReStore Manager, Full-Time
ReStore Associate/Driver, Full-Time

General Qualifications:

  • Must be able to lift up to 50 pounds
  • Must be able to stand extended periods of time
  • Must have a friendly, helpful demeanor with excellent customer service skills and a heart for Habitat Maui’s mission

Habitat ReStore Manager

Manages the overall operations and performance of the affiliate ReStore in Wailuku. Strives to achieve the annual budget for the ReStores. Supervises, trains, and motivates immediate subordinates and other staff. Management responsibilities include ReStore sales, customer service, paid and volunteer staff performance, safety, security and maintenance of the facilities and SIHH property.

Responsibilities:

1. Establishes policies and procedures for the safe, secure and high quality performance of all aspects of ReStore activities.
2. Hires and trains immediate subordinates; establishes annual performance goals for each and monitors performance results, formally reporting results at least annually.
3. Establishes pricing and inventory policies in conjunction with subordinate management and outside advisors. Reviews pricing policy monthly to adjust as necessary for changing market conditions.
4. Oversees scheduling of all store activities including staff schedules, volunteer schedules, auctions and other special events. Guides Assistant Manager in these tasks.
5. Performs or ensures that thorough welcoming and safety briefings are conducted for all volunteer groups, and non-regular volunteers. Such briefings are to be given to regular volunteers at least annually.
6. Monitor all Task Checklists for proper completion and ensure evaluation notations are complete.
7. Review monthly the condition of exterior and interior physical plans and develop Project Plans for necessary maintenance and improvement.
8. Work closely with ReStore marketing committee to maintain and grow the donor base and contributions.
9. In conjunction with the Director of Communications and the ReStore marketing committee, designs advertising and image-building programs to raise the store’s visibility in the community and build the donor/customer base.
10. Oversees the store display, arrangement of items and best utilization of the available display space and uses inventory control system to ensure appropriate turnover of aging stock.
11. Tracks sales data to determine customer items in demand; develops donor base to assure customers get what they are looking for and become repeat customers.
12. Maintains sales, accounting and banking records for the ReStore; installs appropriate computer systems to ascertain records correctly kept and donors appropriately tracked.
13. Works with Board and individual committee functions relating to store activities. Provides Board and committee briefings on activities.
14. Represents ReStore before various local and community groups.
15. Develop relationships with other area ReStore managers to identify “best practices” and programs that are mutually beneficial.

Skills and Qualifications:

– Computer knowledgeable including Microsoft Office, Quickbooks, and POS software
– Ability to operate office equipment, trucks, warehouse and other equipment
– Self-motivated, reliable and enthusiastic; able to work with and motivate people with diverse backgrounds and capabilities
– Ability to provide leadership and supervision to staff and volunteers with capability to perform most store activities.
– Ability to handle and defuse challenging situations with tact, and demonstrate good conflict resolution skills
– Commitment to a safe, secure, attractive and friendly work environment

Experience:

– Management: 3 years (preferred)
– Retail Sales: 3 years (required)

Critical Performance Outcomes:

  • Meeting goals set forth in annual financial plan
  • Managing and motivating employees for best utilization of skills in fulfilling objectives
  • Managing pricing and inventory for selection and turnover
  • Developing and building strong volunteer support
  • Meeting donor and customer expectations
  • Maintaining safety and security and condition of properties
  • Developing and implementing appropriate computerized systems

Habitat ReStore Associate/Driver

Responsible for the pick-up of merchandise from donors, safely packing merchandise in the ReStore truck/trailer and returning to the ReStore and unpacking, sorting, and cleaning merchandise in preparation for the salesfloor. Donation pick-up driver will also work in the ReStore to assist with pricing, stocking, cleaning, and maintenance. 

Responsibilities: 

1. Pick-up donated materials at residential, commercial, and building locations
2. Drive and operate a flatbed truck safely
3. Screen donations
4. Load and pack donations
5. Document correspondence with donors
6. Adhere to all policies and procedures, including safety standards
7. Assist with merchandising, stocking, cleaning, and maintaining the sales floor
8. Helping customers on the salesfloor
9. Processing donations in the donation warehouse
10. Working alongside ReStore volunteers and assigning tasks 

Skills and Qualifications:

– Good driving record
– Can drive and operate a flatbed truck
– Lift a minimum of 50lbs
– Provides excellent customer service
– Has great energy with the ability to work independently and as part of a team
– Thrive on organization, accuracy, and efficiency


Interested? Email your resume to info@habitat-maui.org.